Retail Delivery Connect has been cancelled due to unforeseen circumstances. We apologise for any inconvenience caused.

THE Invitation-Only Forum for Fulfilment, Logistics & Supply Chain Leaders from the UK’s Top Retailers

The global pandemic has accelerated eCommerce growth, so the race is now on to provide ever-faster omnichannel order fulfilment.

To discover how the UK’s leading retailers are providing customers with the speedy and more convenient fulfilment services they now expect, join 70 senior-level retail Fulfilment, Operations and Logistics decision makers for a highly productive learning and networking experience.

With a mix of high-level strategic panels and interactive discussions focused on your biggest fulfilment priorities, you’ll be able to benchmark your delivery and returns strategies to help you exceed customers’ expectations.

Plus, meet with hand-picked solution providers that match your interest to determine who is best placed to meet your fulfilment needs.

How it works

Be part of a high-level invitation-only forum:

Gain exclusive access to senior Retail Fulfilment, Operations and Logistics peers to learn from and network with

Join small-group peer-to-peer interactive sessions:

Benchmark your COVID-19 delivery lessons learnt and recovery plans moving forward with those leading the way

Connect with handpicked solution providers 1-1:

Time efficiently meet relevant leading and innovative solution providers who can help address your fulfilment priorities

Speak freely under Chatham House Rules:

Openly discuss your biggest delivery and returns priorities openly with your industry peers in an exclusive private forum

Be Inspired. Learn From:

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Doug Bingham

Head of Logistics
Toolstation

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Greg Bertrand

Head of Whoosh
Tesco Whoosh

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Clare Bottle

CEO
UKWA

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Matthew Shepherd

Head of Supply Chain
Ted Baker

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Guy Melbourne

Head of Operations
Whittard of Chelsea

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Tim Stevens

UK Head of Logistics
bulk™

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Kevin Davis

Head of Logistics
M&S

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Vinesh Patel

Head of Planning
Sky Mobile

Benchmark Your Strategies For:

  • Transforming your fulfilment capabilities and bridging the delivery experience gap to meet post-pandemic customer expectations
  • Offering a more flexible, simple returns process to reduce cart abandonment and improve customer retention
  • Using your existing network of stores and fulfilment centres to speed up delivery
  • Leveraging retail partnerships to expand your customer base and offer more flexible delivery 
  • Implementing sustainable fulfilment without increasing costs or impacting convenience 

The event was one of the best I’ve attended. It was incredibly well organised, we built relationships with other non-compete retailers.”

Paul Martin, IT Director, Footasylum, eTail 2022 delegate

Frequently Asked Questions

How can I attend the event?
If you are a fulfilment, operations or logistics leader from the UK’s top retailers, simply click request and invitation and one of the team will be in touch to discuss your attendance.

What COVID-19 measures will be in place at the event?
Both the venue and us as organisers will be adhering to UK Government guidance or legislation in place at the time of the event so rest assured, the event will be safe to attend.

If I change my mind about attending can I access content on-demand?
No, the sessions will not be available after they take place. Due to confidentiality rules, you have to be pre-registered for the event to take part on the day.