Matthew Shepherd

·       How can you form partnerships that will improve the delivery service, making it a frictionless experience for your customer?

·       How can you enhance your service offering through partnerships with competing and non-competing retailers?

·       Which stage of the supply chain and delivery process will benefit most from an aligned partnership with another retailer?

·       How can you share Click & Collect services with other retailers to make the offering more convenient for your customers?

·       What are the key components of a successful retail partnership?